State Bank of India, or SBI, has warned its customers about a phishing scam that is being circulated across the country. Through various modes including tweets, SMSes and emails, the country’s largest public sector bank has alerted its customers about an SBI phishing scam, that uses the bank’s name to dupe people
The money. The bank provided two numbers and asked account holders to not take calls from them if they were given one.
SBI Scam – What Did SBI Say?
SBI has requested that customers refrain from calling numbers +91-8294710946, and +91-73625951973. These numbers appear to be from scammers. The numbers were initially flagged by CID Assam, who in a tweet said, “SBI Customers are getting calls from two nos. -+91-8294710946 & +91-7362951973 asking them to click on a phishing link for KYC update. SBI customers to refrain from clicking on such phishing/suspicious links.
Later, the bank confirmed that. SBI retweeted this tweet saying, “Do not engage with these numbers, & don’t click on #phishing links for KYC updates as they aren’t associated with SBI.”
SBI also responded to customers’ tweets about the SBI fraud. Replying to one of these tweets, SBI said, “We appreciate your alertness and thanks for informing this to us. The IT Security team will take appropriate action. All customers are advised not to respond via email/ SMS/ phone calls to requests for banking or personal information like username/password/ debit card number/ PIN/ CVV/OTP etc. Banks will never ask for this information. Customers may report Phishing/ Smishing/Vishing attempts through email [email protected] or contact on helpline number 1930 for taking action They may also contact local Law enforcement agency to report these incidents.”
Reserve Bank’s Warning
The Reserve Bank of India, in order to effectively tackle frauds, has published an awareness booklet where it has highlighted how fraudsters and scammers work and how to be protected against them.
“Fraudsters circulate fake messages in instant messaging apps / SMS / social media platforms on attractive loans and use the logo of any known NBFC as profile picture in the mobile number shared by them to induce credibility,” said the RBI. The scammers then call random people and share fake sanction letters, copies of fake cheques, etc., and demand various charges. Once the borrowers pay these charges, the fraudsters abscond with the money.
The RBI has suggested various precautions against these scammers, asking customers not to believe suspicious people or click any link sent via SMS or emails. The recent SBI scam is one of the many such incidents customers have faced.