The Telecom Regulatory Authority of India (TRAI), also known as TRAI, offers a Do Not Disturb (DND) app to enable users to block spam calls and texts. The app aims to address issues related to promotional calls, credit card-related calls, and more. However, users, especially Android users, have been experiencing several bugs in the app, causing it to malfunction across various devices.
TRAI’s Update on the DND App: During a recent event organized by Truecaller, V Raghunandan, Secretary of TRAI, mentioned that efforts are underway to fix technical glitches that users encounter while attempting to use the DND app. According to the PTI report, an agency has been engaged by the Telecom Regulatory Authority of India to rectify existing issues, and a substantial number of bugs on Android devices have been “adequately addressed.” The report suggests that the app is expected to work seamlessly on all Android devices by March next year, indicating that TRAI has resolved most bugs.
Removal from Apple App Store: In September of the previous year, TechJoint reported that Apple had removed TRAI’s DND app from its App Store. Apple cited privacy concerns related to permissions sought by the DND app for message access and call logs. Despite this, TRAI is urging Apple to reinstate the app on the App Store, and work is reportedly ongoing in this direction.
Effectiveness in Curbing Spam: V Raghunandan highlighted that since its launch in 2016, the DND app has been effective in reducing the number of spam calls and SMS messages. According to Alan Mamedi, CEO of Truecaller, the DND app has around 270 million users in India, reporting approximately 5 million spam calls on average every day.
While the DND app aims to empower users in blocking unwanted communication, the reported technical issues emphasize the need for seamless functionality to enhance its utility in the fight against spam.